Restaurant Consultants in London
Practitioner-led hospitality consultancy in Covent Garden -helping London venues open, scale and turn a profit.itality businesses don't struggle because the concept is wrong. They struggle because the commercial foundations aren't strong enough.
Lumière Consultancy is a London-based restaurant and hospitality consultancy, based in Covent Garden and led by founder Ben Floyd. We work shoulder-to-shoulder with operators across the city -from independent openings to established groups -on concept, menu, operations and the numbers behind them. If you're opening, relaunching or resetting a restaurant in London, we've done it before.
What We Do
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Hospitality expertise, built in London
We're a restaurant and hospitality consultancy based in Covent Garden, led by founder Ben Floyd and a multi-disciplinary team of chefs, operators and project managers. We work shoulder-to-shoulder with London operators independents and national groups alike on the concept, the menu, the operations and the numbers that sit behind a profitable restaurant.
Concept, Food & Beverage
Business Strategy & Systems
Hospitality, Leadership & Culture
Full-Service Project Management
Outcome
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What a restaurant consultant actually does for you
A good consultant isn't there to hand over a document and leave. We embed with your team and take responsibility for the outcome across four areas
Concept, food & beverage
Business strategy & systems
Hospitality, leadership & culture
Full-service project management
Outcome
End-to-end delivery, from opening support and stakeholder alignment through to long-term management. One team accountable from first sketch to steady service
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Who we work with-from independents to national groups
We've worked with independent venues and some of the best-known names in hospitality, which means we're comfortable at every scale of dining. We've been trusted by Harrods, EL&N, Zizzi, Richoux, Wentworth, Represent, Manhattn's and St. John, among others from a first-site opening to a 140-site group reimagining its menu.
New openings & concept launches
Relaunches & turnarounds
Menu development & food innovation
Bar & beverage programmes
Outcome
A scalable model and a de-risked expansion plan built for long-term performance.
Who we work with from independents to national groups
Planning a restaurant in London? Let's talk
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Explore our other services
Restaurant Business Strategy & Financial Consulting
Most hospitality businesses don't struggle because the concept is wrong. They struggle because the commercial foundations aren't strong enough.
Financial models, operational systems and growth frameworks that keep your hospitality business profitable, from pre-opening to multi-site expansion.
Restaurant Menu Development & F&B Consulting
From concept validation and menu engineering to kitchen design and supplier strategy.
We build F&B operations that are creative, cost-controlled and ready to deliver from day one.
Restaurant Interior Design & Branding
A great hospitality business needs to look and feel as good as it performs.
We work with owners and operators to build brands and spaces that are distinctive, coherent and designed to perform commercially.
Restaurant Staff Training & Leadership Consulting
Developing the leaders and teams that make hospitality businesses consistently exceptional.
From executive coaching and culture diagnostics to service excellence programmes and recruitment strategy.
Restaurant & Hotel Opening Consultant
From site evaluation and pre-opening coordination to launch strategy and full management agreements.
We take accountability for every stage of your project, so nothing falls through the cracks.
Restaurant Photography & Social Media
The way your business looks online shapes whether people walk through your door.
We manage the social media and photography of hospitality brands strategically, consistently and with a deep understanding of what works in this industry.
Hospitality Consulting Dubai
Hospitality Consulting Dubai & UAE
London's restaurant consultants trusted by Harrods, Krave and EL&N helping operators and investors open, scale and reset F&B ventures across Dubai and the UAE. Concept to opening, end to end.
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