Hospitality Consulting Dubai
London's restaurant consultants trusted by Harrods, Krave and EL&N now building F&B ventures across Dubai and the UAE
Dubai is the most competitive dining market outside Paris, and ambition alone doesn't survive it. Lumière Consultancy brings London hospitality pedigree and hands-on commercial discipline to the operators, investors and hospitality groups opening, scaling or resetting F&B ventures across Dubai and the wider UAE. From concept and feasibility through to opening day and long after, we build restaurants that perform from the first service. Tell us about your project
What We Do
01
Concept & F&B Development
We build commercially intelligent concepts positioning, guest experience, menu development and culinary R&D designed for Dubai's discerning, international diner, not a generic global template. Every dish earns its place on the P&L.
Concept creation
Menu development
Culinary R&D
Brand positioning
Outcome
A distinctive concept built to stand out in a 13,000-venue market
02
Business Strategy, Feasibility & Financial Modelling
Before capital is committed, we pressure-test the numbers — feasibility studies, F&B budgets, five-year forecasting and investment analysis grounded in real Dubai market data, location economics and lease reality
Feasibility study
Financial modelling
5-year forecasting
Investment analysis
Site & lease
Outcome
Invest with confidence or walk away before it costs you.
03
Operations & Systems
We build the operational backbone kitchen operations, SOPs, food and labour cost control, procurement and the systems that make profitability repeatable, whether you run one site or twenty.
Kitchen operations
SOPs
Cost Control
Procurement
Multi Site Scalling
Outcome
Margins protected and standards that scale without breaking
04
Leadership, Culture & Opening Support
We recruit, train and coach teams, then run full pre-opening and launch support so your venue lands on plan on time, on budget, and ready for a demanding Dubai guest from day one.
Pre-opening
Team development
Executive coaching
Training
Launch Support
Outcome
A confident team and an opening that performs from the first service
Who We Work With
We partner with restaurant and hotel operators, F&B investors and hospitality groups across Dubai, Abu Dhabi and the wider UAE from first-time founders opening a single venue to established brands scaling across the Gulf, and international operators entering the region. Whether you're launching a new concept, rescuing an underperforming site or expanding a proven brand, we bring the strategy, operational depth and creative craft to make it work. Start a conversation
Led by Ben Floyd & Stephen Macintosh, Why Lumière
Lumière Consultancy is led by founder Ben Floyd & Stephen Macintosh, with a team bringing decades of hands-on hospitality leadership to every project. We've worked with some of the most recognised names in the business Harrods, Dunhill and EL&N alongside the relaunch of the heritage brand Richoux, Wentworth Golf Club, Manhattn's and ambitious independents. Our Middle East track record is real: we've supported EL&N's international expansion, the brand behind House of EL&N in Beirut & Aspire Lounges Globally. We don't apply a generic global playbook we bring London's craft and commercial rigour to the realities of the Dubai market. Work with us.
Let's build your Dubai venture
Tell us about your project a new opening, a turnaround, or a Gulf expansion. Book a free, no-obligation consultation with Ben Floyd and the Lumière team, and get a straight answer on whether your concept is ready for Dubai.
Explore our other services
Restaurant Business Strategy & Financial Consulting
Most hospitality businesses don't struggle because the concept is wrong. They struggle because the commercial foundations aren't strong enough.
Financial models, operational systems and growth frameworks that keep your hospitality business profitable, from pre-opening to multi-site expansion.
Restaurant Menu Development & F&B Consulting
From concept validation and menu engineering to kitchen design and supplier strategy.
We build F&B operations that are creative, cost-controlled and ready to deliver from day one.
Restaurant Interior Design & Branding
A great hospitality business needs to look and feel as good as it performs.
We work with owners and operators to build brands and spaces that are distinctive, coherent and designed to perform commercially.
Restaurant Staff Training & Leadership Consulting
Developing the leaders and teams that make hospitality businesses consistently exceptional.
From executive coaching and culture diagnostics to service excellence programmes and recruitment strategy.
Restaurant & Hotel Opening Consultant
From site evaluation and pre-opening coordination to launch strategy and full management agreements.
We take accountability for every stage of your project, so nothing falls through the cracks.
Restaurant Photography & Social Media Copy
The way your business looks online shapes whether people walk through your door.
We manage the social media and photography of hospitality brands strategically, consistently and with a deep understanding of what works in this industry.
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