The people behind the work.
Founders, operators, chefs and strategists united by one standard. Making hospitality businesses perform.
Built by hospitality people, for hospitality people.
I've spent twenty years in kitchens and boardrooms, opening venues, fixing what wasn't working, and helping owners make the decisions that matter.
Every member of our team has worked in hospitality at a senior level, running kitchens, managing teams, opening venues and building businesses. Not in theory, in practice.
Ben Floyd, Founder & Managing Director
2017
Year Lumière was founded
50+
Projects delivered
3
Continents of active delivery
What we value.
We listen first
Every project starts the same way. We take the time to understand your business, your goals and your constraints before we say anything.
We do what we say
If we commit to something, we deliver it. No exceptions, no excuses. Our clients know they can count on us.
We stay until it's done
We don't hand over a report and disappear. We're with you from the first conversation to the last detail.
We say what needs to be said
Sometimes clients come to us with ideas that won't work. We respect them too much to just agree. We give honest advice, even when it's not what they expected to hear.
Philosophy
We don't believe in consulting for consulting's sake. We believe in being useful.
Hospitality is a people business. The best results come from honest conversations, real experience and a genuine commitment to getting it right, on every project, with every client.
Meet the team behind the work.
Fifty years in the industry. One team entirely focused on your success.
We bring together passion, experience and deep industry knowledge, so every client gets the highest standard of support.
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